Refund policy

Return & Refund Policy

At Durga Foods, our products are freshly prepared and fall under the category of perishable food items. To ensure quality, hygiene, and food safety, we do not accept returns or exchanges once an order has been delivered.

However, if you receive:

  • A damaged package

  • An incorrect item

  • A missing item

  • A product with quality concerns upon delivery

Please contact us within 24 hours of delivery with:

  • Order number

  • Clear photos/videos of the issue

Contact us:

WhatsApp: +91 8333868235
Email: thedurgafoods.support@gmail.com

Our team will review the issue and, if eligible, provide an appropriate resolution such as a replacement or refund.

Thank you for supporting Durga Foods and understanding our commitment to freshness and quality.